TERMS AND CONDITIONS
The Dream Destine
Terms and Conditions
We have a judicious cancellation policy protecting both the parties and we are considered among very few tour operators with friendly cancellation policy. After your trips confirmation, we believe you have thoroughly read, understood and abide by it.
Tour cancellation & refund policy
10% deposit will be forfeited if the tour is cancelled anytime after booking.
90% of the remaining tour cost is required to be sent a month before the tour’s departure in order to issue visa which won’t be issued if the full tour payment isn’t made before arrival in Bhutan.
After visa issuance, there won’t be any refunds as at this time other necessary arrangements like government royalty being paid, hotels, guide, transfers are already being booked and the visa itself is issued.
Delay Arrival/Departure
The agent shall not be liable for any delay on arrival or departure of traveler(s) to and from Bhutan. In the event, the agent shall try and adjust the trip to suit the days left.
Change of itinerary
In event of change of itinerary by traveler(s) due to any reason, the cost of lodging & food shall be liable onto traveler(s).
Cancellation Policy:
Any tour program booked and subsequently cancelled shall be subject to the cancellation charges as follows:
Within 30 days prior to arrival in Bhutan – 15%
within 21 days prior to arrival in Bhutan – 25%
within 14 days prior to arrival in Bhutan – 35%
within 7 days prior to arrival in Bhutan – 50%
No show or after arrival – 100% (Non-refundable)
Limitation of Liability
While measures for safety and comfort will be taken, we are not responsible for such risks and dangers that may arise beyond our control, such as travel by automobile, aircraft, or riding on horse; forces of nature, political unrest; and accident or illness.
Special requirements
If you have any special requirement, that must be conveyed to us at the time of formulation of your trip. Such requirements can be like food allergies, dietary restrictions, extra room or any other. We will make reasonable effort to accommodate special requirements.